New Zealand Certificate in Pest Operation (Level 3) Urban Pest Control

Are you looking for an entry-level qualification that recognises the knowledge and skills of a worker in the urban pest management sector?

Training is seen as an essential element in supporting the urban and agricultural pest management industries. The training programs offered by Pacific International are developed by people with long term industry experience in pest management and designed to meet the needs of the industry.

This qualification is designed to provide administrative skills as well as the broad core skills and knowledge required in urban pest management roles. The New Zealand Certificate in Pest Operation (Level 3) Urban Pest Control is delivered through the workplace by Pacific International Technical Division with support from Careerforce.

Programme outline

The qualification covers the following topics:

  • Health and safety in the workplace
  • Risk assessment and management
  • Pesticide and equipment storage and handling
  • Identification of insect, spider and vertebrate pests
  • Develop an integrated approach to pest management (IPM)
  • Working in a regulated environment and workplace
  • Industry documentation and completion
  • Customer service and communication

This learning programme is delivered as a workplace programme. This means that the skills and tasks required to be developed by the trainee will be done in the workplace. During the training period you will need to be working in the field as a pest technician, using a range of pest management processes and the appropriate material and equipment. Workplace skills development is an integral part of the training programme and will be assessed.

Programme Structure

 Unit Standards (Compulsory)  Level   Credit
28786 Demonstrate knowledge of the purpose and impacts of urban pest management  3  3
 28787 Demonstrate knowledge of the legislative framework and regulatory controls governing the urban pest management industry  3  3
 28788 Demonstrate knowledge of health and safety in the urban pest management industry  3  3
 28789 Demonstrate knowledge of communication, reporting and recording in the urban pest management industry (3 credits: level 3)  3  3
 28790 Identify pests, assess pest activity and recommend integrated pest management or a standard treatment  3  14
 28791 Apply pest management services in the urban pest management industry  3  14

Assessment process

Completion of the training programme requires the successful completion of a range of assessments. The assessments are broken down into 3 assessment types:

Workbook knowledge assessment: these are book based assessments designed to determine the level of understanding and knowledge developed during the training process.

Portfolio project: a predominantly photographic assessment process. Designed to be a more practical, task related assessment process it provides evidence of knowledge, understanding and how these are demonstrated in the work place. Photographs help reduce the need for written responses.

Practical assessment: this is an assessment based on real pest management. The last assessment process is completed at a site, or sites, agreed to by both assessor and trainee. This assessment requires the demonstration of all aspects of a pest management operation. You are required to demonstrate the practical application of the knowledge and the skills developed in the workplace during your training. Everything about this assessment will be real, except the pesticides used.

Enrolment requirements and fees

 To enrol the trainee must meet the following requirements:

  • be employed as a trainee or technician in the urban pest management field.
  • have one of the following residency statuses:
    • New Zealand citizen (including Cook Islands, Niue and Tokelau citizens)
    • New Zealand permanent resident
    • New Zealand work permit/work visa
    • Australian citizen
    • hold refugee status in New Zealand
  • reside in New Zealand.

To support learning, a literacy evaluation will take place on enrolment and depending on the results, a further assessment may be required.


  • $220 qualification fee payable to Careerforce on enrolment
  • $3000 (GST inclusive) covers all coursework/materials and the practical on-site assessment and is payable to Pacific International (payment plan available)


Enrolment and More Information

To find out more or complete an enrolment form use the links below